Privacy policy

At Loomsville, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website www.loomsville.com.

1. Information We Collect

When you visit our site, we may collect the following information:

  • Personal Information: Name, billing/shipping address, email, phone number, and payment details when you place an order.
  • Device Information: IP address, browser type, operating system, and browsing activity using cookies and similar technologies.
  • Order Information: Purchase history, preferences, and product interests.
  • Optional Information: If you sign up for our newsletter or marketing offers, we collect your email and communication preferences.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you regarding purchases, updates, and promotions.
  • Improve our website, product offerings, and customer experience.
  • Prevent fraud, unauthorized transactions, and maintain site security.
  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share data with:

  • Service Providers: Payment gateways, shipping partners, analytics, and marketing tools to help us operate our store.
  • Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.

4. Cookies & Tracking Technologies

Loomsville uses cookies to enhance your shopping experience by:

  • Remembering your preferences.
  • Analyzing website traffic and performance.
  • Delivering personalized content and ads.

You can manage cookies through your browser settings.

5. Data Retention

We retain your information only as long as necessary for the purposes outlined above or as required by law. Once no longer needed, we securely delete or anonymize the data.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Opt-out of marketing communications at any time.
  • Restrict or object to certain data processing activities.
  • Request a copy of the data we hold about you.

To exercise these rights, contact us at care@loomsville.com.

7. Data Security

We take security seriously. Your personal and payment information is encrypted and processed using secure SSL technology. We follow industry best practices to protect against unauthorized access, misuse, or disclosure.

8. Third-Party Services

Our store is powered by Shopify, which provides the online e-commerce platform that allows us to sell our products. Shopify may store and process your data in accordance with their own Privacy Policy.

We may also use third-party services (e.g., Google Analytics, Meta Ads) that collect information to help us improve performance and marketing.

9. Children’s Privacy

Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

11. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us at:

Loomsville
Email: care@loomsville.com
Website: www.loomsville.com